28 Jan 2026
Why we will not hire an account layer
An account manager is a symptom. It means the people who sold the work are not the people who can answer for it.
We have watched this movie. A polished first meeting. A quieter second month. A new name on the Slack channel. The original promise is now 'with the team.'
Nirvana is two founders on purpose. If we cannot take the work, we say no. We will not invent a bench so the calendar looks fuller than the craft.
You will talk to Kunal and Himanshu. They will still be there at launch. That is the offer. It does not scale the way a pitch deck wants it to. That is the point.